Six Sigma Training & Seminars

  • Overview

    The philosophy of six sigma recognizes that there is a direct correlation between the number of product defects, wasted operating costs, and the level of customer satisfaction. With six sigma, the common measurement index is defects per unit and can include anything from a component, piece of material, or line of code to an administrative form, time frame, or distance. 1 Six sigma emphasizes identifying and avoiding variation. The use of six sigma changes the discussion of quality from one where quality levels are measured in percentages (parts per hundred) to a discussion of parts per million or even parts per billion.

    The implementation of six sigma is a team process. The top executive and upper management must be part of the six sigma process. Six sigma is a multiyear undertaking that demands an ironclad commitment—way beyond lip service—from the highest corporate executive. In short, it is not a quick fix.


    The six sigma strategy involves a series of steps that are specifically designed to lead the organization through the gauntlet of process improvement. These major steps include the following:

    1. Define: This involves the identification of critical process characteristics.
    2. Measure: After the identification of critical quality characteristics, documents the existing process, performs necessary measurements, and estimates the process capability.
    3. Analyze: The third step allows analysis of performance measures to determine the amount of improvement that might be possible to make the critical quality characteristic "best in class." This may involve process redesign.
    4. Improve: This phase guides the organization to specific product characteristics that must be improved to achieve the performance and financial goals. Once this is done the characteristics are diagnosed to reveal the major sources of variation. Key process variables are identified by way of statistically designed experiments. Optimum performance levels for each result from the experiments.
    5. Control: This phase is for documentation and monitoring of the new process conditions via statistical process control methods.

    Training Overview

    Since organizations are built around people and their knowledge, the success of the six sigma quality improvement strategy depends on individuals who are properly trained. The successful six sigma efforts are led by individuals within the organizations, commonly called "black belts," who are expert in the methods and applications of the six sigma tools. It is supported by other training for all personnel involved in the six sigma efforts.

    Training of these black belts provides the necessary knowledge and technical ground for organizations to achieve their targets. This training will provide the basic problem solving skills which enable these experts to measure a process, analyze the results, develop process improvements, and quantify the resulting savings to the company.

    Within each organization these black belts perform the following tasks:

    • Mentor: Cultivate a network of six sigma individuals at the local organization or site.
    • Teach: Provide formal training of local personnel in new strategies and tools.
    • Coach: Provide one-on-one support to local personnel.
    • Transfer: Pass on new strategies and tools in the form of training, workshops, and case studies.
    • Identify: Highlight or discover business opportunities through partnerships with other organizations.
    • Influence: Sell the organization on the use of six sigma strategies and tools.

    In addition to the expert training additional training is recommended. This includes senior leadership training, champion training, and overview training. Senior leadership requires an overview of the philosophy and methods of six sigma. This is necessary both to secure the buy-in and to provide senior management with an understanding of the language and tools involved.

    Champions are key management personnel who provide support, resources, and encouragement for the process. Champions require a more in-depth understanding of the methods used, especially the measurements and the interpretation of the process measurements. General overview training is required for individuals involved in the six sigma effort. Much of this training should ultimately be provided by the organization's experts. It should be developed and tailored to the specific applications within the company. This is often referred to as Green Belt training.

    The content of all levels of training will cover the same basic curriculum. The difference is the rigor of the training. Senior leadership is a relatively quick overview, champion training is a more intensive overview, general training is slightly more intense focusing on specific areas of application, and the expert training is intense and heavily applications oriented.

  • Six Sigma White Belt

    Demystify this topic with this seminar that includes a discussion of the Define-Measure-Analyze- Improve-Implement-Control (DMAIIC) methodology. This seminar will provide you with an overview of the basic philosophy, organization and methodology for Six Sigma quality and introduce you to the Six Sigma topics of variation, process capability and root cause analysis. Note: Individuals planning to take Six Sigma Green Belt should not take this course.

    Topic Highlights:
    • DMAIIC
    • Management's role
    • Six Sigma objective
    • Six Sigma process
    • Six Sigma project
    • Variation
    Training Objectives:
    • Define a plan for implementing Six Sigma in your organization
    • Interpret the nature of the variation found in all processes
    • Recognize the DMAIIC model used to improve processes
    • Explain the Six Sigma methodology and the benefits of a Six Sigma program

  • Six Sigma Green Belt (ISO 13053 Compliant)

    This seminar, the introductory course in Six Sigma, will give you a thorough understanding of Six Sigma and its focus on eliminating defects through fundamental process knowledge. The course has been designed to cover all of the recognized Six Sigma green belt topics efficiently. The class includes those concepts and tools that provide immediate value when applied at all levels of an organization’s operations. AFT SYSTEMS, INC. instructors have had years of experience applying these to real processes ranging from manufacturing to healthcare to financial services to government. Topics covered in addition to DMAIIC and Six Sigma philosophy include basic statistics, statistical process control, process capability, financial implications and root cause analysis. This seminar is offered both in the classroom and online. This seminar is compliant with ISO 13053.

    It is the first true introductory course and is intended for individuals at all levels within the organization. The AFT SYSTEMS, INC. Green Belt course is shorter than many other Green Belt courses because we include only the tools and information necessary for immediate application. Instead of padding our hands-on courses with black belt topics that the beginner practitioner does not need, we keep the black belt topics in the advanced courses and allow the beginner practitioner to learn the basics quickly to improve operations.


    Learn how to integrate principles of business, statistics and engineering to achieve tangible results. Master the use of Six Sigma to quantify the critical quality issues in your company. Once the issues have been quantified, statistics can be applied to provide probabilities of success and failure. Six Sigma methods increase productivity and enhance quality. As a Six Sigma green belt, you will be equipped to support and champion Six Sigma implementation in your organization. The final afternoon of the class you will have the option to take IIE's green belt exam. The exam is included in the course fee. Participants who pass the exam receive IIE's Six Sigma Green Belt Certificate.

    Topic Highlights:
    • Basic statistics
    • Case studies
    • Cost analysis
    • DMAIC
    • Financial implications
    • Process capability
    • Root cause analysis
    • FMEA
    • Lean
    • Six Sigma process and objective
    • Statistical process control
    Training Objectives:
    • Design and develop Six Sigma projects
    • Determine process capability
    • Employ the DMAIC process
    • Perform basic statistical analysis on process measurements
    • Prepare root cause analysis
    • Support and champion Six Sigma implementation in your organization
    • Explain the Six Sigma philosophy
    Course Content
    • Six Sigma Philosophy
    • Organization
    • Structure
    • Approach
    • DMAIIC
    • Six Sigma Projects
      • Variation
      • Histograms
      • Statistical Process Control
    • Variables
    • Attributes - Process Capability
    • DPMO
    • Sigma Levels
    • Indices - Root Cause Analysis
    • Break Even
    • Flow Charts
    • Pareto Analysis
    • Check Sheets
    • Ishikawa Diagrams
    • Scatter Diagrams
    • FMEA
    • Lean
    • Six Sigma and Organizational Goals Including
      • Value Of Six Sigma
      • Organizational Factors Influencing Six Sigma
    • Process Analysis - SIPOC
    • Case Studies
  • Six Sigma Black Belt (ISO 13053 Compliant)

    This course teaches you the advanced problem-solving skills you'll need in order to measure a process, analyze the results, develop process improvements and quantify the resulting savings. Project assignments between sessions require you to apply what you’ve learned. This course is presented in the classroom in three five-day sessions over a three-month period and in 10 weeks online. This seminar is compliant with ISO 13053.

    NOTE: Participants must bring a laptop computer running Microsoft Office® to the seminar.


    Learn the advanced problem-solving skills you need to implement the principles, practices and techniques of Six Sigma to maximize performance and cost reductions in your organization. During this three-week practitioner course, you will learn how to measure a process, analyze the results, develop process improvements and quantify the resulting savings. You will be required to complete a project demonstrating mastery of appropriate analytical methods and pass an examination to earn IIE’s Six Sigma Black Belt Certificate.This practitioner course for Six Sigma implementation provides extensive coverage of the Six Sigma process as well as intensive exposure to the key analytical tools associated with Six Sigma, including project management, team skills, cost analysis, FMEA, basic statistics, inferential statistics, sampling, goodness of fit testing, regression and correlation analysis, reliability, design of experiments, statistical process control, measurement systems analysis and simulation. Computer applications are emphasized.

    IIE’s Six Sigma Black Belt course has been evaluated and recommended for graduate semester credits by the American Council on Education (ACE). Students can earn up to six semester hours in graduate credit at the discretion of each student’s college or university. ACE recommends that the IIE course is equivalent to three semester hours in statistics for quality assurance and three hours in statistical process or design of experiments.

    Register, access and request ACE Transcript record online.

    Topic Highlights:
    • Business process management
    • Computer applications
    • Design of experiments (DOE)
    • Design for Six Sigma (DFSS)
    • DMAIIC
    • Enterprisewide deployment
    • Lean enterprise
    • Project management
    • Regression and correlation modeling
    • Statistical methods and sampling
    • Statistical process control
    • Team processes
    Training Objectives:
    • Analyze process data using comprehensive statistical methods
    • Control the process to assure that improvements are used and the benefits verified
    • Define an opportunity for improving customer satisfaction
    • Implement the recommended improvements
    • Improve existing processes by reducing variation
    • Measure process characteristics that are critical to quality

    Course Content
    • Introduction
    • Projects
    • Introduction to Statistics
    • Descriptive
    • Probability and Probability Distributions
      • Definitions
      • Rules
      • Hypergeometric
      • Binomial
      • Poisson
      • Normal
      • Exponential
      • Chi Square
      • F
      • Student t
    • Confidence and Confidence Intervals
      • Means
      • Standard Deviations
      • Proportions
    • Tests of Hypothesis
      • Means
      • Standard Deviations
      • Proportions
    • Design of Experiments
      • Concepts
      • ANOVA
      • Factorial
    • Statistical Process Control and Process Capability
      • Variables
      • Attributes
    • Process Capability
    • Short Run SPC
    • Acceptance Sampling
    • Reliability
    • Measurement Systems Analysis
    • Goodness of Fit Testing
    • Regression and Correlation
      • Linear
      • Curvilinear
      • Multivariate
    • Six Sigma Philosophy and Structure
      • Voice of the Customer
      • Design for Six Sigma
    • Project Management
    • Teamwork
    • Cost of Quality
    • FMEA
    • Lean Concepts